Terms and Conditions

Prices

All prices are displayed and quoted in pounds sterling.

Unless otherwise stated all prices include VAT. Please note that on our website you have the option to toggle prices to show VAT or not.

Cancellations/Returns

Our cancellations policy is as per the Consumer Contracts Regulations act 2013.

We can only accept returned goods by prior arrangement. Returned stock lines will be subject to a minimum restocking charge of 20% of the current price, plus the cost of the postage.

Liability

You acknowledge and agree that we are only willing to provide our products and framing services if you agree that our liability is limited.

We will not, under any circumstances be liable for any consequential loss as a result of the incorrect supply, late delivery, accidental misrepresentation or any other reason whatsoever whether avoidable or not.

We have worked hard to ensure our website and specifications are up to date, however the risk of error remains; where we do identify a mistake, or it is brought to our attention we will rectify it as soon as possible.

Colours of frames and mounts viewed via our website may appear different shades on different monitors, tablets, phones and laptops.

Payment and Interest

All orders must be paid for in full before they can be collected or dispatched.

Where a credit account has been agreed, payment of the price and the VAT shall be due within 30 days of the day of the invoice, unless otherwise agreed in writing.

We reserve the right to charge interest on overdue invoices which shall accrue from the date when the payment becomes due, calculated on a daily basis until the date of the payment at the rate of 5% per annum above the bank of England base rate from time to time in force, such interest shall accrue after and as well as before any judgement.

The buyer shall pay all accounts in full and not exercise any right of set-off or counter claim against invoices submitted by the seller.

Title and Risk

Risk shall pass on either collection from our premises or the delivery of the goods to the buyer's address.

Notwithstanding the earlier passing of risk, title in the goods shall remain with the seller and shall not pass to the buyer until the amount due under the invoice for them (including interest and costs) has been paid in full.

Force Majeure

We shall not be liable for delay or failure to perform any obligation under these terms & conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.

If a force majeure event prevents the company from being able to provide its goods and services we reserve the right to cancel the contract immediately by giving written notice to the buyer.

Data Protection

We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998). You may email us to check the information we hold about you at any time.

Limitation of Liability

For our liability regarding bespoke framing, please see sections 2 and 3.

Nothing in these conditionals shall limit or exclude the seller's liability for:

• Death or personal injury caused by it's negligence, or the negligence of its employees or sub-contractors.
• Fraud or fraudulent misrepresentation.
• Breach of terms implied by section 2 of the Supply of Goods and Services Act 1982.
• Breach of the terms implied by section 12 of the Sale of Goods Act 1979.
• Defective products under the Consumer Protection Act 1987.

Privacy Policy

This is the web site of Vallaton Limited.

Our postal address is:

11a Old Hall Road
Chesterfield
Derbyshire
S40 3RG

We can be reached via e-mail at sales@ovalpictureframes.co.uk or by telephone at 01246 554338.

Cookies Policy

Each time you visit a page on our website, your IP address is recorded. This is so that we can track the contents of your cart and is not used to personally identify you in any way.

Some anonymous data is recorded by Google on our behalf in order to help us better understand our visitors and to help improve our website. None of this data is personally identifiable. Google's privacy policy is available here.

Secure Payments

Online purchases offered on this website are handled via PayPal. PayPal is a secure payment system and any personal data you enter is handled by them. Their privacy policy is available here. When you complete a purchase we will receive only the data required to complete your order from PayPal.

Customer Records

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or writing to us at the above address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Persons who supply us with their e-mail addresses on-line will only receive e-mails from us with information regarding orders they have placed on-line.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them. Consumers can access this information by e-mailing us, writing to us, or telephoning us at the above addresses/numbers.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information and communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us e-mailing us, writing to us, or telephoning us at the above addresses/numbers.

A customer may request us to delete any and all information pertaining to them held in our secure records. Any prior orders they have placed will be fully anonymised such that no information remains that could uniquely identify the customer.

All exchange of secure information is handled via secure servers. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.